In everything we do, we aim to balance social and economic aspects while ensuring the highest possible quality and effectiveness. Sustainable and conscious action and thinking are reflected throughout all our association’s activities: high standards for the efficient and careful use of our resources, in line with the association’s goals, form the foundation of our daily work and guide our decision-making.

“We maintain an open and transparent relationship with our partners and sponsors. This includes documenting all our activities and clearly presenting the quality of our processes, structures, and results. We see ourselves as a learning organization, continuously developing our work and standards through ongoing improvement processes. Participation procedures, particularly regarding inclusion, are constantly optimized and adapted to ever-changing circumstances. Regular quality checks ensure that the quality of our work is maintained, documented, and enhanced. Our quality assurance is a continuous, evolving process that aligns with needs, resources, and changing conditions.

Our work follows a holistic approach. Taking into account the complex realities and needs of people’s lives as a whole, we develop comprehensive solutions, activate self-help potentials and resources to address problems, and support the realization of individual and alternative life plans. Our work is guided by the latest professional and scientific knowledge. For us, holistic counseling also means striving for meaningful networking of different support services to achieve care goals and collaborating purposefully with other actors in social work.